Business & Finance
Bill and Account Collectors
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
Median salary (BLS)
$47,030
10th–90th percentile (BLS)
$34k – $66k
Job outlook
No separate BLS projection for this specific role
AI exposure
Plan a path to Bill and Account Collectors
Education
Typical entry: No degree required
Plan my path to this →How to qualify
EstimateCost to qualify
$500–$3,150
Time to qualify
1 yr
Renewal
—
- 1
High school diploma or GED
CourseExpected by most employers; if you need the GED, test fees run $0–$150 depending on the state.
$0–$150 · 3 months · varies by state source
- 2
On-the-job training
ExperienceEmployer-provided and typically paid — days to a few months for most no-degree roles.
Cost varies · 3 months source
- 3
Industry certification (optional for many roles)
CertificationRole-dependent — e.g. CPA, Series 7/65, PMP, SHRM. Not always required, but often expected for advancement.
$500–$3,000 · 6 months source
Estimated typical U.S. route for "Bill and Account Collectors" — built from BLS education requirements and College Board 2024–25 average published prices (public, in-state tuition + fees + books). Not yet verified against a specific state's licensing rules — confirm with your state licensing board or program.
Typical progression
Junior Bill and Account Collectors
Entry / Junior
$34,400
~2 yrs to advance
Bill and Account Collectors
Established
$47,030
~3 yrs to advance
Senior Bill and Account Collectors
Senior
$56,305
Key skills
A typical day
- •Record information about financial status of customers and status of collection efforts.
- •Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- •Locate and monitor overdue accounts, using computers and a variety of automated systems.
- •Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
- •Advise customers of necessary actions and strategies for debt repayment.
Fields of study
Any field
Top colleges for Business & Finance
Explore all- University of Pennsylvania6% admit · $112,000 grad pay
- Massachusetts Institute of Technology4% admit · $124,000 grad pay
- Harvard University4% admit · $119,000 grad pay
- University of California, Berkeley11% admit · $97,000 grad pay
- New York University12% admit · $84,000 grad pay
Reputation-based selection; stats shown are outcome data per school.