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Business & Finance

Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.

Median salary

$46,040

Typical range

$34k – $66k

Job outlook

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AI exposure

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Education

Typical entry: No degree required

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Typical progression

  1. Junior Bill and Account Collectors

    Entry / Junior

    $33,960

    ~2 yrs to advance

  2. Bill and Account Collectors

    Established

    $46,040

    ~3 yrs to advance

  3. Senior Bill and Account Collectors

    Senior

    $55,935

Key skills

A typical day

  • Record information about financial status of customers and status of collection efforts.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Advise customers of necessary actions and strategies for debt repayment.

Fields of study

Any field

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