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Business & Finance

Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.

Median salary (BLS)

$47,030

10th–90th percentile (BLS)

$34k – $66k

Job outlook

No separate BLS projection for this specific role

AI exposure

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Education

Typical entry: No degree required

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How to qualify

Estimate

Cost to qualify

$500–$3,150

Time to qualify

1 yr

Renewal

  1. 1

    High school diploma or GED

    Course

    Expected by most employers; if you need the GED, test fees run $0–$150 depending on the state.

    $0–$150 · 3 months · varies by state source

  2. 2

    On-the-job training

    Experience

    Employer-provided and typically paid — days to a few months for most no-degree roles.

    Cost varies · 3 months source

  3. 3

    Industry certification (optional for many roles)

    Certification

    Role-dependent — e.g. CPA, Series 7/65, PMP, SHRM. Not always required, but often expected for advancement.

    $500–$3,000 · 6 months source

Estimated typical U.S. route for "Bill and Account Collectors" — built from BLS education requirements and College Board 2024–25 average published prices (public, in-state tuition + fees + books). Not yet verified against a specific state's licensing rules — confirm with your state licensing board or program.

Typical progression

  1. Junior Bill and Account Collectors

    Entry / Junior

    $34,400

    ~2 yrs to advance

  2. Bill and Account Collectors

    Established

    $47,030

    ~3 yrs to advance

  3. Senior Bill and Account Collectors

    Senior

    $56,305

Key skills

A typical day

  • Record information about financial status of customers and status of collection efforts.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Advise customers of necessary actions and strategies for debt repayment.

Fields of study

Any field

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Reputation-based selection; stats shown are outcome data per school.