Business & Finance
Correspondence Clerks
Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
Median salary
$46,740
Typical range
$34k – $62k
Job outlook
See national outlook
AI exposure
Plan a path to Correspondence Clerks
Education
Typical entry: No degree required
Plan my path to this →Typical progression
Junior Correspondence Clerks
Entry / Junior
$33,530
~2 yrs to advance
Correspondence Clerks
Established
$46,740
~3 yrs to advance
Senior Correspondence Clerks
Senior
$54,470
Key skills
A typical day
- •Maintain files and control records to show correspondence activities.
- •Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.
- •Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.
- •Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.
- •Compile data from records to prepare periodic reports.
Fields of study
Any field
Top colleges for Business & Finance
Explore all- University of Pennsylvania6% admit · $112,000 grad pay
- Massachusetts Institute of Technology4% admit · $124,000 grad pay
- Harvard University4% admit · $119,000 grad pay
- University of California, Berkeley11% admit · $97,000 grad pay
- New York University12% admit · $84,000 grad pay
Reputation-based selection; stats shown are outcome data per school.