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Business & Finance

Correspondence Clerks

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

Median salary (BLS)

$46,800

10th–90th percentile (BLS)

$33k – $65k

Job outlook

No separate BLS projection for this specific role

AI exposure

Plan a path to Correspondence Clerks

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Education

Typical entry: No degree required

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How to qualify

Estimate

Cost to qualify

$500–$3,150

Time to qualify

1 yr

Renewal

—

  1. 1

    High school diploma or GED

    Course

    Expected by most employers; if you need the GED, test fees run $0–$150 depending on the state.

    $0–$150 · 3 months · varies by state source

  2. 2

    On-the-job training

    Experience

    Employer-provided and typically paid — days to a few months for most no-degree roles.

    Cost varies · 3 months source

  3. 3

    Industry certification (optional for many roles)

    Certification

    Role-dependent — e.g. CPA, Series 7/65, PMP, SHRM. Not always required, but often expected for advancement.

    $500–$3,000 · 6 months source

Estimated typical U.S. route for "Correspondence Clerks" — built from BLS education requirements and College Board 2024–25 average published prices (public, in-state tuition + fees + books). Not yet verified against a specific state's licensing rules — confirm with your state licensing board or program.

Typical progression

  1. Junior Correspondence Clerks

    Entry / Junior

    $33,300

    ~2 yrs to advance

  2. Correspondence Clerks

    Established

    $46,800

    ~3 yrs to advance

  3. Senior Correspondence Clerks

    Senior

    $55,655

Key skills

A typical day

  • •Maintain files and control records to show correspondence activities.
  • •Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.
  • •Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.
  • •Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.
  • •Compile data from records to prepare periodic reports.

Fields of study

Any field

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Reputation-based selection; stats shown are outcome data per school.