Social Services
First-Line Supervisors of Gambling Services Workers
Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.
Median salary
$61,590
Typical range
$38k – $82k
Job outlook
+2% (about average)
AI exposure
Plan a path to First-Line Supervisors of Gambling Services Workers
Education
Typical entry: No degree required
Plan my path to this →Typical progression
Junior First-Line Supervisors of Gambling Services Workers
Entry / Junior
$38,360
~2 yrs to advance
First-Line Supervisors of Gambling Services Workers
Established
$61,590
~3 yrs to advance
Senior First-Line Supervisors of Gambling Services Workers
Senior
$71,980
Key skills
A typical day
- •Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- •Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- •Perform paperwork required for monetary transactions.
- •Respond to and resolve patrons' complaints.
- •Greet customers and ask about the quality of service they are receiving.
Fields of study
Any field
Top colleges for Social Services
Explore all- University of Michigan18% admit · $87,000 grad pay
- University of North Carolina at Chapel Hill19% admit · $73,000 grad pay
- University of Chicago5% admit · $91,000 grad pay
- Columbia University4% admit · $103,000 grad pay
- University of Wisconsin–Madison49% admit · $72,000 grad pay
Reputation-based selection; stats shown are outcome data per school.