Social Services
First-Line Supervisors of Gambling Services Workers
Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.
Median salary (BLS)
$38,000
10th–90th percentile (BLS)
$24k – $68k
Job outlook
No separate BLS projection for this specific role
AI exposure
Plan a path to First-Line Supervisors of Gambling Services Workers
Education
Typical entry: No degree required
Plan my path to this →How to qualify
EstimateLicense requiredCost to qualify
$200–$1,150
Time to qualify
1.5 yr
Renewal
$75/yr
- 1
High school diploma or GED
CourseExpected by most employers; if you need the GED, test fees run $0–$150 depending on the state.
$0–$150 · 3 months · varies by state source
- 2
On-the-job training
ExperienceEmployer-provided and typically paid — days to a few months for most no-degree roles.
Cost varies · 3 months source
- 3
State license — supervised hours + exam
LicenseMost counseling and social-work roles (LCSW/LPC pattern) require supervised experience hours and a state exam.
$200–$1,000 · 12 months · varies by state · renews every 2 yr source
Estimated typical U.S. route for "First-Line Supervisors of Gambling Services Workers" — built from BLS education requirements and College Board 2024–25 average published prices (public, in-state tuition + fees + books). Not yet verified against a specific state's licensing rules — confirm with your state licensing board or program.
Typical progression
Junior First-Line Supervisors of Gambling Services Workers
Entry / Junior
$23,560
~2 yrs to advance
First-Line Supervisors of Gambling Services Workers
Established
$38,000
~3 yrs to advance
Senior First-Line Supervisors of Gambling Services Workers
Senior
$53,200
Key skills
A typical day
- •Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- •Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- •Perform paperwork required for monetary transactions.
- •Respond to and resolve patrons' complaints.
- •Greet customers and ask about the quality of service they are receiving.
Fields of study
Any field
Top colleges for Social Services
Explore all- University of Michigan18% admit · $87,000 grad pay
- University of North Carolina at Chapel Hill19% admit · $73,000 grad pay
- University of Chicago5% admit · $91,000 grad pay
- Columbia University4% admit · $103,000 grad pay
- University of Wisconsin–Madison49% admit · $72,000 grad pay
Reputation-based selection; stats shown are outcome data per school.