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Business & Finance

First-Line Supervisors of Office and Administrative Support Workers

Directly supervise and coordinate the activities of clerical and administrative support workers.

Median salary (BLS)

$69,500

10th–90th percentile (BLS)

$46k – $105k

Job outlook

No separate BLS projection for this specific role

AI exposure

Early-career check: graduates of the matching programs below typically earn $112,000 ten years after starting college — an early-career figure, vs. the all-experience BLS median above. Source: U.S. Dept. of Education College Scorecard.

Plan a path to First-Line Supervisors of Office and Administrative Support Workers

Education

Typical entry: Associate degree

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How to qualify

Estimate

Cost to qualify

$8,500–$25,000

Time to qualify

2.5 yr

Renewal

  1. 1

    Associate degree (community college)

    Degree

    Two years at in-district rates — average published tuition & fees ≈ $4,050/yr, plus ~$1,200/yr books & supplies.

    $8,000–$22,000 · 2 years source

  2. 2

    Industry certification (optional for many roles)

    Certification

    Role-dependent — e.g. CPA, Series 7/65, PMP, SHRM. Not always required, but often expected for advancement.

    $500–$3,000 · 6 months source

Estimated typical U.S. route for "First-Line Supervisors of Office and Administrative Support Workers" — built from BLS education requirements and College Board 2024–25 average published prices (public, in-state tuition + fees + books). Not yet verified against a specific state's licensing rules — confirm with your state licensing board or program.

Typical progression

  1. Junior First-Line Supervisors of Office and Administrative Support Workers

    Entry / Junior

    $45,610

    ~2 yrs to advance

  2. First-Line Supervisors of Office and Administrative Support Workers

    Established

    $69,500

    ~3 yrs to advance

  3. Senior First-Line Supervisors of Office and Administrative Support Workers

    Senior

    $87,105

Key skills

A typical day

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.

Fields of study

Any field

Top colleges for Business & Finance

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Reputation-based selection; stats shown are outcome data per school.