Business & Finance

First-Line Supervisors of Office and Administrative Support Workers

Directly supervise and coordinate the activities of clerical and administrative support workers.

Median salary

$66,140

Typical range

$44k – $103k

Job outlook

See national outlook

AI exposure

Plan a path to First-Line Supervisors of Office and Administrative Support Workers

Education

Typical entry: Associate degree

Junior First-Line Supervisors of Office and Administrative Support Workers
Entry / Junior
$43,920
~2 yrs to advance
First-Line Supervisors of Office and Administrative Support Workers
Established
$66,140
~3 yrs to advance
Senior First-Line Supervisors of Office and Administrative Support Workers
Senior
$84,560

•Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
•Resolve customer complaints or answer customers' questions regarding policies and procedures.
•Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
•Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
•Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.

Any field

Reputation-based selection; stats shown are outcome data per school.