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Business & Finance

First-Line Supervisors of Retail Sales Workers

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Median salary (BLS)

$48,520

10th–90th percentile (BLS)

$33k – $77k

Job outlook

No separate BLS projection for this specific role

AI exposure

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Education

Typical entry: No degree required

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How to qualify

Estimate

Cost to qualify

$500–$3,150

Time to qualify

1 yr

Renewal

—

  1. 1

    High school diploma or GED

    Course

    Expected by most employers; if you need the GED, test fees run $0–$150 depending on the state.

    $0–$150 · 3 months · varies by state source

  2. 2

    On-the-job training

    Experience

    Employer-provided and typically paid — days to a few months for most no-degree roles.

    Cost varies · 3 months source

  3. 3

    Industry certification (optional for many roles)

    Certification

    Role-dependent — e.g. CPA, Series 7/65, PMP, SHRM. Not always required, but often expected for advancement.

    $500–$3,000 · 6 months source

Estimated typical U.S. route for "First-Line Supervisors of Retail Sales Workers" — built from BLS education requirements and College Board 2024–25 average published prices (public, in-state tuition + fees + books). Not yet verified against a specific state's licensing rules — confirm with your state licensing board or program.

Typical progression

  1. Junior First-Line Supervisors of Retail Sales Workers

    Entry / Junior

    $33,120

    ~2 yrs to advance

  2. First-Line Supervisors of Retail Sales Workers

    Established

    $48,520

    ~3 yrs to advance

  3. Senior First-Line Supervisors of Retail Sales Workers

    Senior

    $62,800

Key skills

A typical day

  • •Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • •Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • •Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • •Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • •Instruct staff on how to handle difficult and complicated sales.

Fields of study

Any field

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Reputation-based selection; stats shown are outcome data per school.