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Business & Finance

First-Line Supervisors of Retail Sales Workers

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Median salary

$47,320

Typical range

$31k – $77k

Job outlook

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Plan a path to First-Line Supervisors of Retail Sales Workers

Education

Typical entry: No degree required

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Typical progression

  1. Junior First-Line Supervisors of Retail Sales Workers

    Entry / Junior

    $31,120

    ~2 yrs to advance

  2. First-Line Supervisors of Retail Sales Workers

    Established

    $47,320

    ~3 yrs to advance

  3. Senior First-Line Supervisors of Retail Sales Workers

    Senior

    $61,940

Key skills

A typical day

  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Instruct staff on how to handle difficult and complicated sales.

Fields of study

Any field

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