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Business & Finance

Insurance Claims and Policy Processing Clerks

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.

Median salary (BLS)

$49,230

10th–90th percentile (BLS)

$38k – $74k

Job outlook

No separate BLS projection for this specific role

AI exposure

Plan a path to Insurance Claims and Policy Processing Clerks

Education

Typical entry: No degree required

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How to qualify

Estimate

Cost to qualify

$500–$3,150

Time to qualify

1 yr

Renewal

  1. 1

    High school diploma or GED

    Course

    Expected by most employers; if you need the GED, test fees run $0–$150 depending on the state.

    $0–$150 · 3 months · varies by state source

  2. 2

    On-the-job training

    Experience

    Employer-provided and typically paid — days to a few months for most no-degree roles.

    Cost varies · 3 months source

  3. 3

    Industry certification (optional for many roles)

    Certification

    Role-dependent — e.g. CPA, Series 7/65, PMP, SHRM. Not always required, but often expected for advancement.

    $500–$3,000 · 6 months source

Estimated typical U.S. route for "Insurance Claims and Policy Processing Clerks" — built from BLS education requirements and College Board 2024–25 average published prices (public, in-state tuition + fees + books). Not yet verified against a specific state's licensing rules — confirm with your state licensing board or program.

Typical progression

  1. Junior Insurance Claims and Policy Processing Clerks

    Entry / Junior

    $37,560

    ~2 yrs to advance

  2. Insurance Claims and Policy Processing Clerks

    Established

    $49,230

    ~3 yrs to advance

  3. Senior Insurance Claims and Policy Processing Clerks

    Senior

    $61,410

Key skills

A typical day

  • Prepare insurance claim forms or related documents, and review them for completeness.
  • Calculate amount of claim.
  • Post or attach information to claim file.
  • Transmit claims for payment or further investigation.
  • Contact insured or other involved persons to obtain missing information.

Fields of study

Any field

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Reputation-based selection; stats shown are outcome data per school.