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Business & Finance

Insurance Claims and Policy Processing Clerks

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.

Median salary

$48,450

Typical range

$37k – $73k

Job outlook

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AI exposure

Plan a path to Insurance Claims and Policy Processing Clerks

Education

Typical entry: No degree required

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Typical progression

  1. Junior Insurance Claims and Policy Processing Clerks

    Entry / Junior

    $36,900

    ~2 yrs to advance

  2. Insurance Claims and Policy Processing Clerks

    Established

    $48,450

    ~3 yrs to advance

  3. Senior Insurance Claims and Policy Processing Clerks

    Senior

    $60,775

Key skills

A typical day

  • Prepare insurance claim forms or related documents, and review them for completeness.
  • Calculate amount of claim.
  • Post or attach information to claim file.
  • Transmit claims for payment or further investigation.
  • Contact insured or other involved persons to obtain missing information.

Fields of study

Any field

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