Technology
IT Support Specialist
IT support specialists troubleshoot hardware, software, and network problems for users — a common, accessible entry point into the tech industry.
Median salary
$60,000
Typical range
$40k – $90k
Job outlook
+6% (about average)
AI exposure
Plan a path to IT Support Specialist
Education
Typical entry: No degree required
Certifications (CompTIA A+, etc.) often matter more than a degree.
Plan my path to this →Typical progression
Junior IT Support Specialist
Entry / Junior
$40,000
~2 yrs to advance
IT Support Specialist
Established
$60,000
~3 yrs to advance
Senior IT Support Specialist
Senior
$75,000
Key skills
TroubleshootingOperating systemsNetworking basicsCustomer service
A typical day
- •Resolve help-desk tickets
- •Set up hardware and accounts
- •Document fixes
Fields of study
Information Technology · Computer Science
Top colleges for Technology
Explore all- Massachusetts Institute of Technology4% admit · $124,000 grad pay
- Stanford University4% admit · $122,000 grad pay
- Carnegie Mellon University11% admit · $109,000 grad pay
- University of California, Berkeley11% admit · $97,000 grad pay
- Georgia Institute of Technology16% admit · $99,000 grad pay
Reputation-based selection; stats shown are outcome data per school.
Related careers
Other careers from this field of study
Mapped by field-of-study code (Information Technology, Computer Science), not by job-title guessing.