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Business & Finance

Online Merchants

Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.

Median salary

$81,270

Typical range

$46k – $148k

Job outlook

+3% (about average)

AI exposure

Plan a path to Online Merchants

Education

Typical entry: Bachelor's degree

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Typical progression

  1. Online Merchants Intern

    Internship

    $36,000

    ~4 mos to advance

  2. Junior Online Merchants

    Entry / Junior

    $46,230

    ~2 yrs to advance

  3. Online Merchants

    Established

    $81,270

    ~3 yrs to advance

  4. Senior Online Merchants

    Senior

    $114,550

Internships are a common on-ramp here — they speed up landing that first role and improve your odds, which is why the Safe and High-ceiling plans build one in.

Key skills

A typical day

  • Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
  • Receive and process payments from customers, using electronic transaction services.
  • Create, manage, or automate orders or invoices, using order management or invoicing software.
  • Deliver e-mail confirmation of completed transactions and shipment.
  • Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.

Fields of study

Any field

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