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Business & Finance

Receptionists and Information Clerks

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

Median salary

$37,230

Typical range

$28k – $49k

Job outlook

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AI exposure

Plan a path to Receptionists and Information Clerks

Education

Typical entry: No degree required

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Typical progression

  1. Junior Receptionists and Information Clerks

    Entry / Junior

    $28,280

    ~2 yrs to advance

  2. Receptionists and Information Clerks

    Established

    $37,230

    ~3 yrs to advance

  3. Senior Receptionists and Information Clerks

    Senior

    $43,050

Key skills

A typical day

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Schedule appointments and maintain and update appointment calendars.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.

Fields of study

Any field

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